Our Quality Policy

Tuzla Hose oas kality policy and promises are as follows:

To meet the needs and expectations of our stakeholders with the participation and efforts of all our employees,
To comply with the requirements of the quality management system by taking into account environmental factors and occupational safety rules and to ensure continuous improvement,
To fulfill legal requirements by keeping our quality standards at the highest level; to be a pioneering and innovative company by providing services in accordance with national and international standards,
To maximize the satisfaction of both our employees and beneficiaries while providing services within the framework of the legislation,
To ensure that our employees receive trainings that will improve the quality of the services they provide and develop their personal skills,
To meet customer needs in accordance with all relevant primary and secondary legislation requirements,
To continuously increase customer satisfaction by managing risks and opportunities that may affect the delivery and appropriateness of services,
To ensure that customer satisfaction is increased and sustained,
To support environmental sustainability, to continue to work against climate change in an environmentally sensitive and socially responsible manner,
To prefer environmentally friendly products in our activities and to pay attention to the use of recyclable products,
It is the most important duty of all of us to achieve total quality in the most economical, fast and reliable way, to gain the trust of all segments we serve, to make this trust sustainable and to continuously improve it.