As Tuzla Hose, our quality policy and promises are as follows:
- Meeting the needs and expectations of our stakeholders with the participation and efforts of all our employees
- To comply with the requirements of the quality management system by taking into account environmental factors and occupational safety rules and to ensure continuous improvement,
- To be a pioneering and innovative company by keeping our quality standards at the highest values and fulfilling the legal requirements, providing services in accordance with international and national standards,
- To maximize the satisfaction of both our staff and beneficiaries while establishing services within the framework of the legislation,
- To ensure that our employees receive training to improve the quality of the services they provide and to develop their personal skills,
- Ensure that customer needs and requirements are met in accordance with applicable primary and secondary legislation,
- To ensure that risks and opportunities that may affect the delivery and appropriateness of services and customer satisfaction are increased,
- To ensure that customer satisfaction is increased and sustained,
- Maintaining environmentally sensitive and socially responsible efforts to ensure environmental sustainability and address climate change
- To pay attention to the use of environmentally friendly and recycled products to be used within the scope of the activity
- It is the most important duty of all of us to achieve total quality in the most economical, fastest and shortest way, to gain the trust of all segments we serve, and to maintain and continuously improve this trust.